The Care Promise

We keep your bond shining

Crystal jewelry worn daily — by you and by your animal — deserves care. Every Pets Crystal set includes one free annual refresh. We clean. We recharge. We make sure your piece stays as intentional as the day you first wore it together.

✦

Deep Cleanse & Recharge

We clear accumulated energy, cleanse with intention, and recharge your crystals so they work at full strength — for both of you.

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Hardware Refresh

Clasps, findings, and connectors inspected and replaced at no charge. If something feels loose, we fix it before it breaks.

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Polish & Inspection

Your piece comes back conditioned, polished, and inspected. We check every stone, every link, every detail before it returns to you.

What's included

  • ✦Crystal energy cleansing and recharging
  • ✦Hardware inspection and replacement (clasps, findings, connectors)
  • ✦Surface polish and conditioning
  • ✦Full inspection report

What's not covered

  • —Wear and tear, scratches, natural crystal patina
  • —Lost or damaged beyond repair pieces
  • —Damage from misuse or accidents

Paid upgrades (optional)

  • ✦Strap or band replacement — $19
  • ✦Custom engraving — $15
  • ✦Upgrade to any new collection — 20% off

How it works

2

Ship your set to us (customer covers shipping)

3

We return it refreshed within 7 business days

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